Most orders placed before 10am EST will be shipped same day, all others will be shipped within the next 48 business hours. Large orders typically take longer to process. You will receive two emails from us; the first will be a confirmation that we have received your order. The second email will confirm that your order has shipped and provide you with a tracking number.Standard ShippingWe offer free standard shipping within Canada and USA (East coast) when you spend $75.
Does the porcelain have a glossy or matte texture?
The Nicola milk and sugar set has been finished with a beautifully textural matte glaze.
How big is the milk jug? How big is the sugar bowl?
The sweet little milk jug is 7 cms x 9.6 cms, and has a capacity of 200 ml. Like the milk jug, the sugar bowl has a capacity of 200 ml. It measures 7.8cms x 7 cms.
What is the advantage of porcelain?
Porcelain is a wonderful, natural material that is durable, has a low impact on the environment, and will last years and years. This weight and texture of this beautiful material brings an enjoyable tactile dimension to your favourite beverage.
Is the porcelain chemical free?
Yes, our porcelain products are all made from a premium Cretasolis porcelain that is 100% lead and cadmium free. When you select the best tea you want to be sure that nothing is compromised and especially not leaching harmful chemicals into your tea. Our porcelain has been developed with your health in mind so you can focus on enjoying your favourite beverage.
What is the best way to clean this teapot?
Due to the variety of materials used in this set, it’s best to hand wash it in warm soapy water.